Frequently Asked Questions
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Who is Vera Argenti for?
Women who lead with purpose. Our pieces are designed for confident, values-driven women who invest in quality—more identity than trend.
Where can I find sizing and fit info?
Sizing and fit details (measurements, stretch, fit notes) appear in the Description of each product page. Still unsure? Email support@veraargenti.com with the style name and your measurements—we’ll advise.
How should I care for my garment?
Care instructions are listed in the Description on each product page. General guidance: avoid high heat and harsh spin cycles; hand-wash cold or dry clean if the page suggests it; hang or fold along seams to preserve shape.
Do you offer custom or made-to-measure?
Not at this time. We plan to offer selected custom options in the future—join our mailing list to be notified when it launches.
Processing Time
When will my ready-to-ship item be dispatched?
Ready-to-ship items dispatch in 1–3 business days.
Tracked shipping from North America.
Shipping (USA & International)
How long does shipping take in the USA?
Shipping within the USA typically takes 3–7 business days after dispatch.
International Shipping?
Timing varies by destination and carrier.
Duties & Taxes (International)
Will I need to pay duties or taxes on international orders?
Local VAT/duties may be collected by your country upon delivery.
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Returns
Ready-to-ship: You have 7 days from delivery to request a return.
Items must be unworn, unwashed, unaltered, and free of makeup, deodorant, perfume, pet hair, or stains.
All returns are approved after inspection for hygiene and wear. Items showing use will be returned to sender.
Approved returns receive a 100% refund of the item price to the original payment method. (Shipping is non-refundable.)
Return shipping: Customer is responsible. Please use a tracked, insured service; we’re not liable for parcels until received.
How to start: Email contact@veraargenti.com
with Order # and style name within 7 days of delivery. Once approved, ship back within 7 days and share tracking.
Exchanges
To keep inventory accurate, exchanges are processed as a return + new order. Start a return within the 7-day window, then place a fresh order in your size/color.
Order changes/cancellations
If your order hasn’t shipped, email us ASAP with the subject “CHANGE/CANCEL + Order #” and we’ll do our best.
Order arrived damaged or incorrect?
Email contact@veraargenti.com
with photos within 48 hours of delivery so we can resolve it quickly.